Knose Pet Insurance Review Summary

Knose Pet Insurance offers a flexible, no-sub-limits approach to protecting Australian dogs and cats by covering unexpected injuries and illnesses with customizable annual limits and benefit percentages. 

As a specialist in pet insurance, it generally suits pet owners seeking straightforward, comprehensive coverage with added access to 24/7 vet nurse support. Despite positive customer sentiment regarding claims ease and service, premium increases for aging pets may influence long-term affordability for some clients.

Highlights

  • Best suited for Australian pet owners wanting flexible, illness and injury coverage without sub-limits, including those prioritizing comprehensive support across pet life stages.
  • Offers broad coverage for dogs and cats with customizable options up to a $25,000 annual limit, combined with value-added benefits like a 24/7 Pet Health Hotline.
  • While it provides a streamlined claims process and transparent terms, some users note premium hikes over time, especially as pets age, which may impact budget planning.
  • Score: 7.8/10 - A reliable mid-tier provider with strong service and coverage clarity, tempered by cost considerations for senior pets.

Within the broader market, Knose Pet Insurance occupies a solid position as a trusted choice for pet owners valuing clear policy limits and responsive customer care. 

Alternatives may better suit those prioritising lower initial premiums or accident-only coverage, yet Knose's comprehensive approach and member support remain competitively relevant. 

For detailed consumer perspectives and policy nuance, the Knose Pet Insurance review offers a useful, balanced overview for Australians navigating pet insurance options.

About Knose Pet Insurance

Unexpected pet health costs can quickly become overwhelming for many pet owners. Vet bills often reach thousands, and finding transparent insurance coverage can be hard. Knowing what is covered and the limits upfront helps reduce financial stress when emergencies happen.

About Knose Pet Insurance

Knose Pet Insurance is an Australian provider offering flexible coverage for dogs and cats. It focuses on accident and illness insurance with customizable annual limits and benefit percentages. Positioned as a mid-to-premium tier insurer, Knose aims to provide straightforward cover without common sub-limits.

The brand holds strong third-party ratings, including 4.6 out of 5 on ProductReview and 4.6 on Google. It has won multiple awards, such as Canstar's Outstanding Value from 2021 to 2025. Over 68,000 pets are insured, and claims are often processed within days.

Curious about whether Knose fits your needs? This Knose Pet Insurance review explores key features, customer feedback, and trade-offs such as premium rises with pet age. It offers a balanced view to help you decide if Knose's approach aligns with your budget and pet care expectations.

Other opinions about Knose Pet Insurance

Opinions and insights gathered from trusted review articles and authoritative websites covering Knose Pet Insurance.

Review by productreview.com.au productreview.com.au
“Knose is praised for simple claims, clear communication, and 24/7 vet nurse access enhancing customer support.”
Review by reviews.io reviews.io
“Users highlight fast claim processing and strong customer service with consistent updates throughout.”
Review by canstar.com.au canstar.com.au
“Canstar recognises Knose for outstanding value, quality, and flexibility in pet insurance from 2021 to 2025.”

Overview of Knose Pet Insurance

Knose Pet Insurance is an Australian pet insurance provider established in 2017. Operated by Knose Financial Services Pty Ltd, it functions as an authorised representative of The Pet Insurance Company, underwriting policies through Pacific International Insurance Pty Ltd. The company focuses on delivering comprehensive pet insurance solutions specifically designed for dogs and cats.

Overview of Knose Pet Insurance
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Founded with the mission to simplify and improve access to quality pet care, Knose Pet Insurance has evolved to offer flexible insurance options to Australian pet owners. Its vision revolves around making pet wellness affordable and accessible, supporting pets throughout their lives. This growth includes partnerships with veterinary clinics and breeder associations around the country.

Knose operates primarily within Australia, providing extensive pet coverage that includes injury, illness, and wellness support. The company is recognised for its no sub-limits coverage and quick claims processing. With over 68,000 pets insured and numerous industry awards, Knose maintains a strong presence in the Australian pet insurance market, offering 24/7 veterinarian support as a key feature.

Knose Pet Insurance Review

Knose Pet Insurance provides a clear and flexible coverage model tailored for pets in Australia. It offers annual limits up to $25,000 without sub-limits on standard treatments, giving pet owners control over their cover options. Policyholders can choose benefit percentages ranging from 70% to 90%, focusing on straightforward claims and transparent policies.

Knose Pet Insurance Review
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Customers have access to an Australian-based support team along with a 24/7 Pet Health Hotline staffed by registered veterinary nurses. This ensures expert guidance is available whenever it's needed. Most claims are processed within five working days, streamlining the experience for policyholders.

Knose Pet Insurance Highlights

  • No sub-limits on standard treatments
  • Annual limits up to $25,000
  • Customisable benefit percentages
  • 24/7 veterinary advice hotline

Knose Pet Insurance Dog and Puppy Insurance Review

The Knose Pet Insurance Dog and Puppy Insurance provides coverage designed to meet the specific health needs of dogs and puppies from 6 weeks to 8 years old. The policy offers no sub-limits on treatments and allows for plan customization with annual limits up to $25,000 and reimbursable benefits ranging from 70% to 90%.

Knose Pet Insurance Dog and Puppy Insurance Review
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The insurance covers injuries, illnesses, emergencies, and euthanasia, with optional extras such as dental illness and behavioural conditions. While pricing details are not provided since a direct quote is required, the plan aims to offer flexible protection to help pet owners manage unexpected veterinary costs without undue financial pressure.

Knose Pet Insurance Dog and Puppy

Price A$230 • knose.com.au

Knose Pet Insurance Cat and Kitten Insurance Review

The Knose Pet Insurance Cat and Kitten Insurance plan covers cats aged 6 weeks to under 9 years with flexible benefit percentages and annual limits up to $25,000. It provides protection against injuries and illnesses, allowing pet owners to tailor their coverage according to their needs.

Knose Pet Insurance Cat and Kitten Insurance Review
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Additional optional benefits include dental and behavioural treatments. This plan is suitable for cat owners seeking comprehensive coverage without restrictive sub-limits, ensuring access to necessary veterinary care. However, same as the previous, the brand doesn't provide specific pricing since owners has to follow a direct quote first.

Knose Pet Insurance Cat and Kitten

Price A$230 • knose.com.au

Knose Pet Insurance Pet Care Plans Review

The Knose Pet Insurance Pet Care Plans are monthly subscription wellness programs that cover routine and preventative pet health needs. These plans include parasite protection, vaccine allowances, and 24/7 access to vet nurses, with home delivery of treatments and no lock-in contracts.

Knose Pet Insurance Pet Care Plans Review
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The plans help spread the cost of regular pet care and are designed to complement traditional insurance policies. Regardless, detailed full pricing information is not clearly provided and requires a direct quote. Still, owners can at least prepare around AUD $19.95 to enroll in this plan.

Knose Pet Insurance Pet Care Plans

Price A$19.95 • knose.com.au

Knose Pet Insurance Pros & Cons

Knose Pet Insurance offers flexible coverage options with customizable plans and no sub-limits on common or chronic pet conditions. The fast claims process and 24/7 pet health advice provide practical support to pet owners, while Australian-based customer service adds a local touch. Transparency in exclusions and waiting periods helps set clear expectations for policyholders.

However, Knose does not offer accident-only or basic cover options, focusing exclusively on comprehensive policies, which may not suit all budgets. Premiums tend to increase significantly as pets age, and waiting periods still apply to optional additional cover, requiring careful consideration before enrolling. These factors highlight some trade-offs between coverage depth and ongoing costs.

What’s good
  • No sub-limits on common and chronic conditions
  • Customisable plans with flexible annual limits
  • Fast claims processing, usually within 5 days
  • 24/7 pet health advice available via hotline
  • Award-winning nationally with high product and service ratings
  • Australian-based customer support
  • Transparent exclusion and waiting periods
Watch-outs
  • Significant premium increases as pets age
  • No accident-only or basic cover options
  • Waiting periods apply to optional additional cover

Customers' Testimonials on Knose Pet Insurance

Customers often praise Knose Pet Insurance for its smooth claims process, clear communication, and supportive customer service. The 24/7 vet nurse hotline is especially valued for being accessible and helpful whenever it's needed.

Many users highlight the quick handling of claims and transparent policies as key strengths. These positive experiences build strong trust in Knose as a dependable insurer with a customer-first approach.

Knose Pet Insurance Cancellation & Refund Policy

Knose Pet Insurance offers flexibility with their Pet Care Plans, allowing customers to cancel optional plans at any time before the next billing cycle without any lock-in contracts or cancellation fees.

Cancellations of insurance policies and any related fee refunds follow standard industry practices and are governed by the Terms and Conditions outlined in the Product Disclosure Statement.

However, specific details on fee structures, refund timelines, or mandatory waiting periods for cancellations beyond statutory consumer rights are not explicitly detailed.

Knose Pet Insurance Offer & Promotion

New customers who sign up for Knose Pet Insurance can enjoy the first two months free on new policies. This offer is available when purchasing insurance for pets not previously covered by Knose.

The promotion applies exclusively to first-time customers using the promo code at purchase. It does not extend to renewals, existing policyholders, or purchases made through third-party aggregators. All terms and conditions are detailed on the Knose website.

This free trial provides an easy way to experience Knose's coverage and service without upfront insurance costs.

Knose Pet Insurance Parasite Protection Shipping Policy

Knose Pet Insurance includes home delivery of parasite protection products through its Pet Care Plans. These items are shipped across Australia on a schedule that matches the treatment needs of your pet, providing convenience and timely access to essential preventive care.

While specific shipping timeframes and fees are not detailed in available information, deliveries occur nationwide without documented restrictions. This service streamlines your pet's routine care by reducing the need to purchase products in-store or make extra trips to the vet for preventive treatments.

How to Contact Knose Pet Insurance

You can reach Knose Pet Insurance through several convenient channels for prompt assistance with claims, policy inquiries, or general support.

  • Email: [email protected]
  • Phone: +611300356642
  • Office Address: 81-83 Campbell St, Surry Hills NSW 2010
  • WeChat support is also available

These options ensure easy, direct access to the Knose customer care team whenever you need help.

Where to buy Knose Pet Insurance?

When considering Knose Pet Insurance, the official product and full range of services are available directly through their website at knose.com.au. Purchasing through this channel guarantees access to transparent policy details, a secure customer account system, and reliable support from registered vet nurses. 

While some third-party platforms may offer policies, their coverage and service consistency can vary. Knose does not operate offline retail stores, so the official site remains the most dependable source for comprehensive and up-to-date information and service access.

Conclusion of Knose Pet Insurance reviews & ratings

Knose Pet Insurance stands out in the Australian pet insurance market for its clear, reliable coverage and excellent customer service. Offering flexible plans with no sub-limits, it makes caring for your pet straightforward and worry-free. 

Many pet owners appreciate the easy claims process and the 24/7 access to vet nurse advice, which adds extra support when it's needed most. For those looking into comprehensive options, knose.com.au is a great resource to explore the benefits firsthand.

If you're considering protecting your pet with Knose, visiting their official website can help you find the right plan for your needs with confidence. As you explore, feel free to come back to this Knose Pet Insurance review for any details or comparisons to guide your decision. It's all about making pet care simple and stress-free.

Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.